This was my first big gig out of college, and it was a transformative one. Going through Journalism School, I had no idea I'd wind up in technical writing, but it ended up being an amazing fit for me. I wrote how-to documentation and training manuals for complex medical software systems, transforming jargon-laced information from developers into easily digestible language for IT analysts. Those 5 years taught me so much about choosing words wisely, organizing information, catering language to specific audiences, and writing with the true, earnest intention of helping people.